Last updated: 3 September 2026 · UAE (Gulf Standard Time, UTC+4)
1. Introduction
We Got You Warranties ("WGY", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect when you visit our corporate website, request a quote, purchase an extended warranty online, subscribe to updates, or otherwise interact with us online.
2. Scope
This policy applies to personal information collected through the WGY corporate website and related enquiry channels linked from it.
When you pay for a warranty online, payment card details are entered on a secure hosted page operated by Network International (N-Genius Online), which has its own privacy notice. This policy explains what we collect on our website and how we share information with payment and warranty partners.
It does not cover information handled solely through separate dealer portals or partner systems operated under their own privacy notices, except where those systems process information originally submitted through this website.
3. Information We Collect
The information we collect depends on how you use the website.
- Contact details you provide in quote or enquiry forms, such as name, phone number, email, customer type, vehicle category, number of vehicles, and average monthly mileage.
- Warranty application and checkout details when you buy online, such as name, address, email, phone number, vehicle make and model, chassis or VIN, engine details, sale and invoice dates, odometer reading, and uploaded supporting documents or photos.
- Payment transaction references returned after checkout, such as order status and payment confirmation details needed to activate your warranty. We do not store full payment card numbers on this website.
- Communications you send to us, including follow-up messages and support requests.
- Newsletter or subscription details if you choose to receive updates from us.
- Technical information such as IP address, browser type, device information, pages viewed, and referral source.
- Security and anti-abuse data, including Google reCAPTCHA v3 signals when that feature is enabled on our forms.
4. How We Use Information
We use personal information for legitimate business purposes related to operating this website and responding to enquiries.
- Reviewing quote requests and contacting you about extended warranty options.
- Processing online warranty applications, payment completion, policy registration, and customer receipts or certificates.
- Providing customer support and responding to questions.
- Sending service-related communications and, where permitted, marketing updates.
- Improving website performance, content, and user experience.
- Protecting the website against spam, fraud, abuse, and security incidents.
- Complying with legal, regulatory, and contractual obligations.
5. Legal Bases for Processing
Where applicable, we process personal information on one or more of the following bases: your consent, our legitimate interests in operating and improving our business, steps taken at your request before entering a contract, and compliance with legal obligations.
If you withdraw consent where consent is required, we will stop the related processing unless another lawful basis applies.
7. International Transfers
Your information may be processed in the United Arab Emirates and in other countries where our service providers operate.
Where information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.
Quote enquiries are typically retained for the period needed to evaluate your request, manage follow-up communications, maintain business records, and resolve disputes.
9. Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration.
No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
10. Your Rights
Depending on applicable law, you may have rights to request access to, correction of, deletion of, or restriction on the processing of your personal information, and to object to certain processing or withdraw consent.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
12. Children's Privacy
This website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated last updated date. Material changes may also be communicated through the website or by direct notice where appropriate.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at info@wegotyouwarranties.com or through the contact details published on this website.